Question 1

Does ReviewGoal write or post reviews?

Accepted Answer

Never. Customers write and submit their own reviews directly on Google. ReviewGoal only sends the request and tracks delivery and clicks.

Question 2

Is there a free trial?

Accepted Answer

Yes. Every account starts with a 30-day free trial that includes 10 customers and 20 email requests, with no card required to try it.

Question 3

How much does ReviewGoal cost?

Accepted Answer

Paid plans start at £9.99/month (Starter), £14.99/month (Growth) and £24.99/month (Pro). Plans differ by how many customers and messages you use each month.

Question 4

Can I ask only happy customers?

Accepted Answer

No, that is review gating and against Google's policy. You ask every genuine customer for honest feedback.

Question 5

Which plans include SMS?

Accepted Answer

SMS credits are included on the Pro plan (100 per month). Trial, Starter and Growth send review requests by email.